TPI Code of Conduct
The UK Bill Support Bureau adheres to the highest standards as a Third Party Intermediary (TPI). This document outlines our commitment to ethical, transparent, and professional conduct.
Our Commitment
We are committed to providing impartial and accurate advice. Our primary goal is to help consumers and businesses find the most suitable and affordable utility plans based on their specific needs.
Transparency
We will always be transparent about our services, the providers we work with, and any commissions we may receive. Our recommendations are based on a fair and comprehensive analysis of the market options available to you.
Data Protection
Your data is handled with the utmost care and in full compliance with UK GDPR. We will never share your data with third parties without your explicit consent. Please see our Privacy Policy for more details.
Complaints
We have a robust complaints procedure in place. If you are unsatisfied with our service, please contact us directly. If we cannot resolve your complaint, we will provide you with details of the appropriate ombudsman service.